Postage and Returns...
IS SHIPPING INCLUDED IN THE PRICE?
Return postage of your quilt is included in the price via Royal Mail Tracked 24 delivery. You are welcome to upgrade return delivery to Special Delivery for an extra £10 which covers the difference in cost.
HOW DO I GET MY ITEMS TO YOU?
You can choose how you send your items to me. Many people choose either Royal Mail Special Delivery or Royal Mail Tracked 24 so that the parcel can be tracked along its journey. Ultimately, it's however you feel comfortable sending your items.
RETURN & EXCHANGE POLICY
Memory quilts are completely custom made out of your own items. As such, I cannot accept returns or exchanges. This is why I work very closely with you to make sure it will be perfect. Please only send items that you are happy for me to include because once they're with me, they will be altered and trimmed and I won't be able to send them back in their original, unaltered state.